When shopping with us we have taken the time to carefully point out every single detail. When choosing your product please read the description as we sell both brand new and slightly used boots. Each description indicates if the boot is brand new or has been used. If a boot has been used we indicate any marks/damage the boot may have and also attach images of those marks/damages so our customers can see that for themselves. Each new boot will indicate if it comes brand new in box and will specify if it comes with any extras, E.g Boot bag, stud spanner etc. Please ensure this is read carefully before purchasing any products. In Addition to this there is more information attached to our general page. Please also ensure this is read very carefully. If there are any question please reach out to us through our instagram linked at the bottom of this page. Thanks!